Accessibility Statement
How this website is built to be usable by everyone, and how to tell us if something gets in your way. Prepared 29 September 2026.
1
Our aim
We want everyone to be able to use this website, including people who use a screen reader, a keyboard instead of a mouse, magnification or other assistive technology. We build and test it against the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA.
2
What we have done
Every page has been checked with automated accessibility testing at desktop and mobile widths, with no issues found at the time of writing. Text and background colours meet the WCAG contrast ratios, every form field has a label, images carry text alternatives, and headings follow a logical order.
You can move through the whole site with a keyboard, focus is always visible, and a "Skip to content" link appears first. Pages reflow at 390 pixels wide and when text is enlarged, and animation is switched off if your device asks for reduced motion.
3
What is not perfect yet
Automated testing cannot find every problem, and the site has not yet been reviewed by a panel of assistive technology users. Some links take you to other services, such as Google reviews and WhatsApp, whose accessibility is outside our control.
4
Telling us about a problem
If anything on this website is hard to use, or you need information in a different format, please tell us by email at info@mortarogroup.co.uk or by phone on 020 8088 9658. Tell us the page and what went wrong, and we will get back to you and put it right where we can.
Start here
Tell us about the work you have in mind
We will confirm we cover your postcode, arrange a site visit with a contractor from our network and send you a written quotation. No charge, no obligation.