Roofing
Repairs through to full replacements.
Project coordination for your home
Your home. Your contractor. Everything in between.
We appoint a checked contractor from our network, arrange the site visit, prepare your written quotation, keep you updated and administer the payments. Your contractor is named before you commit, and carries out the work.
4.6 / 5From 10 Google reviews
NamedYour contractor, in your quotation
12 months+Minimum workmanship warranty
Trade ratesComparable to going direct
The Mortaro way
A calmer way to have building work done
Most building projects turn on one thing: whether somebody picks up the phone. We do.
The contractors in our network are very good at the work itself. We run everything around it: the visit, the paperwork, the questions, the start date and the payments. Your contractor stays on the tools, and you always have someone to ask.
I
Appointed
A contractor from our network, suited to the job and your area, checked before they are introduced to you.
II
Quoted
They price the work after visiting. We prepare a clear written quotation that names them.
III
Kept informed
You speak to us throughout. We get the answers, so nobody has to chase a builder up a ladder.
IV
Administered
Your deposit and balance are passed to your contractor promptly, with a start date that suits you.
Before you commit
You will know exactly who is coming to your home
Your contractor is named in your written quotation. Before joining our network, they were checked for public liability insurance, reviews and references, the warranties they provide, their trade experience and work history, and their ability to meet our standards.
Every contractor in the network agrees to a minimum 12-month workmanship warranty. Larger works usually carry longer, and the exact terms are set out in your quotation.
Illustrative photograph
How it works
From first call to final payment
Six stages, with one point of contact at every one of them: us.
You tell us about the project
What needs doing, where, and when suits you. We work out which contractor in our network is right for the job.
We arrange the site visit
Booked around you and confirmed, and you are told who is coming.
You receive a written quotation
Your contractor prices the work; we prepare it as a clear written quotation that names them. Valid for 30 days, with no charge and no obligation.
Deposit and start date
A 25% deposit secures the works. We pass it to your contractor and agree a start date that suits you.
The work, with us alongside
Your contractor carries out the work. You keep talking to us, and we get the answers.
Completion
The balance is due on completion, waste is removed, and your contractor's workmanship warranty usually runs from that date.
Why Mortaro
Why homeowners choose us over going it alone
Before you commitNamed
Your contractor is named in writing, in your quotation, before you agree to anything.
Before introductionChecked
Five named checks, from insurance to work history. More than most homeowners could realistically do alone.
ThroughoutAnswered
One point of contact for questions, timings, paperwork and updates, from first call to completion.
On priceComparable
Contractors price at trade rates, so your quotation is comparable to going direct, with the coordination included.
Who handles what
Two companies, each doing what they do best
Mortaro coordinates; your contractor builds. Your construction contract, the insurance and the workmanship warranty are with your contractor. Everything between you and them runs through us.
Mortaro
Everything around the work
- Appointing a checked contractor from our network
- Arranging the site visit
- Preparing your written quotation
- Organising the start date
- Answering you, updating you, chasing for you
- Passing your payments to the contractor
- Escalating anything that needs putting right
Your contractor
The work itself
- Surveying and pricing the job
- Carrying out all the construction work
- Holding the public liability insurance
- Providing the workmanship warranty
- Your construction contract
They sorted all of the leg work and found me a fantastic local company to do the work.Edward Allen · Google review 4.6 out of 5 from 10 reviews. Read them all
Projects we coordinate
Roofing, skylights and larger domestic projects
That is most of our current work. The coordination runs the same way whatever the job, so if yours is something else, ask.
Skylights and rooflights
Installation and replacement.
Larger domestic projects
Extensions, structural work and refurbishment.
Illustrative photography.
Guides
Useful whether you use us or not
Plain guidance on hiring a contractor, paying for building work and putting things right, from the people who coordinate it every day.
Before you hire
How to Choose and Check a Building Contractor
How to check a builder properly: insurance, references, reviews and the questions worth asking.
- How to Vet a Builder: A Step-by-Step Guide
- Red Flags When Hiring a Builder: The Signs Worth Pausing On
- Questions to Ask a Builder at the Site Visit
- Contractor Checking Checklist: What to Check Before You Hire
Quotes and money
Building Quotes and Payments: A Homeowner’s Guide
What a fair quote contains, how to compare them, and how deposits and staged payments should work.
- How to Compare Building Quotes Fairly
- What a Building Quote Should Include
- Staged Payments Explained: Paying for Building Work in Stages
- Why the Cheapest Building Quote Can Cost More
If something goes wrong
When Building Work Goes Wrong: What to Do
Defects, warranties, complaints and your rights, and the calm, practical order to deal with them in.
- Dealing with Defective Workmanship: A Homeowner’s Guide
- Workmanship Warranties Explained: What They Cover and How to Use One
- How to Raise a Complaint with a Builder and Get It Resolved
- Snagging After Completion: Defects That Show Up Later
What does Mortaro actually do?
We coordinate your project. We appoint a contractor from our network, arrange the site visit, prepare your written quotation, organise the start date, keep you updated throughout, administer the payments and escalate anything that needs putting right.
Is Mortaro Group the builder?
No. The work is carried out by an independent main contractor from our network, named in your quotation before you commit. Your construction contract is with them, and they hold the insurance and provide the warranty.
Does using Mortaro cost more?
Contractors in our network price at trade rates, so your quotation is comparable to approaching a contractor directly, with the coordination included. We will not claim to be the cheapest; anyone can be undercut.
Who do I pay?
Your payment is legally made to your contractor. We receive it as their payment administration agent and pass it on promptly; we do not hold client funds and we are not an escrow service. Payment is by bank transfer.
What if something needs putting right?
Tell us. The warranty sits with your contractor, and we chase it for you: we escalate on your behalf and keep at it until it is resolved. Contractors who do not put things right are removed from our network.
Which areas do you cover?
We coordinate projects across the UK. Availability depends on the area and the type of work, so tell us your postcode and we will confirm what we can arrange.
Start here
Tell us about the work you have in mind
We will confirm we cover your postcode, arrange a site visit with a contractor from our network and send you a written quotation. No charge, no obligation.