What a Building Quote Should Include

Everything a clear building quote sets out, what each part should say, and the details worth asking about when they are missing.

The short answer

A good quote answers the questions before you have to ask them.

A building quote should say who is doing the work, exactly what the work is, which materials will be used, what it costs and whether VAT is included, how and when you pay, when the work will start and finish, what warranty comes with it, and how long the price stands. It should also be clear about what is not included.

The length of the document is not the point. A small repair can be quoted properly on a single page. What matters is that anything that could reasonably be in doubt later is written down now, so that you and the contractor are working from the same understanding.

This guide goes through each element in turn, then covers the details most often left out. It is part of our wider guide to building quotes and payments.

The essentials

Six things every quote should set out

Who is doing the work

The business name, address and contact details, and whether it is a limited company or a sole trader. You should know exactly who you are entering into an agreement with.

What the work is

A description of the work, broken into its main parts. Replace roof is a heading. Strip existing tiles, replace battens and membrane, re-tile with… is a description.

Which materials

The main materials by type, brand or specification. Where you have chosen something specific, it should be named, so there is no doubt about what is being supplied.

The price, with VAT made clear

The total, ideally broken down, and a clear statement of whether VAT is included, added on top, or doesn't apply. See VAT on building work.

Timing

A likely start date or window, how long the work should take, and anything that could affect it, such as weather on external work or material lead times.

Payment terms

How much is due, when and how: any deposit, any stage payments and the balance. On larger jobs this is often set out as a payment schedule.

Also on the page

The warranty, the validity period and the exclusions

The warranty. A quote should say what warranty the contractor gives on their workmanship, how long it lasts and, ideally, when it starts. This is separate from any manufacturer's warranty on the materials. If the quote doesn't mention a warranty, ask for it in writing.

How long the price is valid. Material and labour costs change, so most contractors state how long their quote stands. That protects them from being held to an old price, and it tells you how long you have to decide. If there is no validity period, ask what it is.

What is excluded. A clear list of exclusions is one of the most useful parts of any quote, and one of the most often missing. It tells you where the contractor's job ends. Common exclusions include decorating after the work, electrical or plumbing alterations, and anything hidden that could not be inspected at the site visit.

Uncertain items. Where part of the job can't be priced accurately until the work starts, the quote should say so and show it separately, usually as a provisional sum or an allowance. Provisional sums, explained covers how these should be written and how the final cost is worked out.

Commonly missed

The details that most often go unmentioned

These are the items that lead to the most surprises later. None of them needs to be complicated. They just need to be written down.

Ask whether it's included

  • Scaffolding or other access equipment
  • Removing waste and old materials from site
  • Skip hire, and any permit if it sits on the road
  • Making good plaster, paintwork or surfaces afterwards
  • Protecting floors, furniture and garden
  • Any building regulations notification or inspection

Ask how it will be handled

  • Hidden problems uncovered once work starts
  • Changes you ask for during the job
  • Delays caused by weather or materials
  • Access to your home, toilet and power
  • Parking and deliveries
  • Who to contact while the work is under way

Why these matter

Scaffolding, waste and making good

On roofing work in particular, scaffolding can be a significant part of the cost. It needs to be erected, left in place for the duration and taken down, and on some properties it needs extra arrangements, such as a licence where it stands on the pavement. A quote that doesn't mention scaffolding may include it, or may assume it will be priced later. Ask. Our answer on whether scaffolding should be on the quote goes into more detail.

Waste is similar. Stripping an old roof or knocking through a wall produces a lot of material, and getting rid of it costs money. A clear quote says whether removing it is included. See does a quote include waste removal?

Making good means repairing the surrounding area after the work: filling and plastering around a new rooflight, for example, or reinstating a path. Some contractors include it, some leave it to a decorator, and some include rough making good but not the final finish. It is worth knowing which, because it affects what the room looks like on the day they leave.

Building regulations. Some building work needs to comply with building regulations and be notified to building control, either directly or through a registered competent person scheme. A quote for work that needs this should say who is arranging it. If you are unsure whether your work is covered, the Planning Portal and GOV.UK both explain the basics, and your local authority's building control team can advise.

Protecting your home. Building work is messy, and the quote is the right place to agree how the rest of your home will be looked after. That might mean dust sheets and floor protection indoors, boards over a lawn where materials are stacked, or covering a conservatory roof below scaffolding. It is rarely expensive, but it is much easier to agree before work starts than to discuss after a carpet has been marked.

Day-to-day arrangements. Working hours, parking for vans and deliveries, whether the team needs access to a toilet or power, and who holds keys if you are out. None of this needs to be in formal terms on a small job, but a line or two in the quote or a confirming email avoids awkward conversations on the first morning.

When the quote arrives

Read a quote in this order

A methodical first read catches most gaps before they become questions on site.

  1. Check who it is from

    The business name and contact details match the person or company you met, and you know whether you are dealing with a company or a sole trader.

  2. Read the description of the work

    Does it cover everything you discussed on site? If something you talked about is missing, ask whether it was left out deliberately.

  3. Look for the exclusions

    What isn't included is as important as what is. If there is no exclusions list, ask what the quote does not cover.

  4. Identify anything uncertain

    Provisional sums, allowances, or phrases like subject to inspection. These are the parts of the price that could move.

  5. Check the price and VAT

    The total, any breakdown, and whether VAT is included or added.

  6. Read the payment terms and warranty

    The deposit, stages, balance, payment method, warranty length and the date the quote expires.

The small print

Terms and conditions worth reading closely

Many quotes come with written terms, either on the back or in a separate document. They are worth reading, because they set out what happens when things don't go exactly to plan. Four clauses deserve particular attention.

Changes and extras. How will changes be priced and agreed? The fairest terms say that extras are priced and agreed in writing before the work is done. Our guide to variations and extra costs explains why that matters.

Payment. When each payment is due, how it is to be paid and what happens if a payment is late. Check that the deposit and any stages match what was discussed.

Delays. What happens if the start date moves, on either side, and how weather or material shortages are handled.

Warranty terms. What the workmanship warranty covers, what it excludes, when it starts and how you make a claim.

If anything in the terms is unclear, ask for it to be explained, and keep the explanation in writing. On anything beyond a small repair, it is worth thinking about whether you need fuller written terms; see do I need a written contract for building work?

Why writing it down matters

Under the Consumer Rights Act 2015, what a trader tells you about a service, in writing or in conversation, can become part of the contract if you take it into account when deciding to go ahead. A written quote makes it much easier for both sides to show what was agreed. Citizens Advice explains your rights in plain terms. This is general information, not legal advice.

A bright interior lit from above by a large rooflight.

Our quotations

What a Mortaro quotation sets out

Mortaro Group prepares a written quotation for every project it coordinates, on a consistent template, from the pricing your contractor gives after the site visit. It names your appointed main contractor, the independent company that will carry out the work, before you commit to anything.

It sets out the work and the price, the payment terms (a 25% deposit to secure the works and the balance on completion), your contractor's workmanship warranty, and a validity period of 30 days. Every contractor in our network gives at least a 12-month workmanship warranty, with the exact terms confirmed in the quotation. If anything isn't clear, you ask us and we get the answer. How quotations work explains each step.

Next steps

Once your quote is complete

When every quote you hold covers these points, you are in a position to compare them properly. Our guide to comparing building quotes sets out a simple method. If you are still unsure whether you have a firm price or a guide figure, see estimate vs quote. And before you accept, run through what to do before accepting a quote.

Straight answers

Questions about what a quote should include

Does a quote have to be in writing?

A spoken price can still be an agreement, but it is much harder for either side to show what was agreed. For any building work, it is sensible to ask for the quote in writing, even if it is a short email.

Should a quote include a breakdown of costs?

It helps a great deal. A breakdown into the main parts of the work makes it easier to compare quotes and to understand what changes if the scope changes. Not every contractor itemises in detail, but most will give the main figures if asked.

What if the quote doesn't mention a warranty?

Ask the contractor what workmanship warranty they give, how long it lasts and what it covers, and ask for the answer in writing before you accept.

Should the quote say when the work will start?

Yes, at least as a likely start date or window, along with how long the work should take. On external work, some flexibility for weather is normal.

Start here

Tell us about the work you have in mind

We will confirm we cover your postcode, arrange a site visit with a contractor from our network and send you a written quotation. No charge, no obligation.